Volunteer Fundraiser – Bridlington Community Hub

JOB TITLE:                          Volunteer Fundraiser

REPORTS TO:                    Bridlington Community Hub Centre Coordinator

SALARY:                              N/A – Voluntary Placement

CONTRACT:                        N/A – Voluntary Placement

AREA:                                    East Riding of Yorkshire

LOCATION:                          ERVAS Office(s) & Local Communities

RESPONSIBLE FOR:        No line management responsibilities


Main Duties:

The role of the Volunteer Fundraiser is to assist ERVAS and the Bridlington Community Hub with raising funds for the centre. The individual should maintain a positive and friendly image of our organisation by acting as the first line of contact to potential supporters/donors, visitors and customers in person, online, and via telephone.


Main Responsibilities:

  • To represent ERVAS and the Bridlington Community Hub in a professional manner, demonstrating effective communication at all times.
  • To support the team in development and delivery of fundraising / seasonal events
  • To support the team with event feedback and event follow up, assist in the review on all feedback, supporting continuous improvement into future events in order to maximise income possibilities.
  • Selling lottery tickets at community events
  • Promoting lottery memberships and other fundraising methods by talking to the public about the benefit of a membership and giving out information.
  • Cash handling in accordance with the organisation policies
  • Confidential information handling in accordance with the organisation policies


General Job Tasks

  • Ensure that members of the ERVAS team are kept adequately informed of their work and that information is provided as requested
  • To participate in planning and team building activities within ERVAS and to contribute to the core operation and development of the organisation
  • Take part in supervision/appraisal meetings as agreed in line with ERVAS policy
  • Undertake in-service training as appropriate
  • Respect confidentiality of all information acquired through working at ERVAS within the framework of the confidentiality policy
  • To work in a self-servicing capacity
  • Adhere to all ERVAS’s internal policies and procedures
  • Undertake any other duties required by the project


NB: Please also note that the volunteer will participate in the general activities of the organisation.


Health and Safety

All volunteers have a duty of care towards themselves and others in relation to the Health and Safety at Work Act 1974.  As such it will be your responsibility to:

  • Make yourself familiar with our Health and Safety policy
  • Abide by the above mentioned general Health and Safety policy, procedures and responsibilities at all times
  • No action is to be taken by you which could threaten your personal health and safety and that of other volunteers/employees/persons
  • Report any unsafe conditions, acts or accidents
  • Undertake any training as required by the organisation that may help you achieve the above responsibilities.


Person Specification

Criteria Essential Desirable How measured
Experience of working with voluntary organisations. Yes Application/interview
Experience of working with people Yes Application/interview
High standard of accuracy Yes Application/interview
Computer literacy, experience of effectively using a range of basic software packages e.g. Excel, Word, PowerPoint Office, email Yes Application/interview
Good communication skills – written and oral Yes Application/interview
Ability to work on own initiative with minimum supervision Yes Application form
Have a friendly outgoing manner, a ‘people person’ Yes Interview
Good time management skills Yes Application /interview
Ability to work as part of a team Yes Interview/references
Ability and willingness to work at different locations Yes Application/interview
Flexibility regarding times of work Yes Application/interview
Willingness to undertake further training and development Yes Application/interview
Good knowledge of fraud and cybercrime awareness Yes Application/interview
Access to transport across the area Yes Application/interview
Experience of creating marketing materials Yes Interview/references
Conversant with Social Media including Twitter, Facebook, Instagram, YouTube Yes Application/interview