JOB TITLE: Volunteer Fundraiser
REPORTS TO: Bridlington Community Hub Centre Coordinator
SALARY: N/A – Voluntary Placement
CONTRACT: N/A – Voluntary Placement
AREA: East Riding of Yorkshire
LOCATION: ERVAS Office(s) & Local Communities
RESPONSIBLE FOR: No line management responsibilities
Main Duties:
The role of the Volunteer Fundraiser is to assist ERVAS and the Bridlington Community Hub with raising funds for the centre. The individual should maintain a positive and friendly image of our organisation by acting as the first line of contact to potential supporters/donors, visitors and customers in person, online, and via telephone.
Main Responsibilities:
- To represent ERVAS and the Bridlington Community Hub in a professional manner, demonstrating effective communication at all times.
- To support the team in development and delivery of fundraising / seasonal events
- To support the team with event feedback and event follow up, assist in the review on all feedback, supporting continuous improvement into future events in order to maximise income possibilities.
- Selling lottery tickets at community events
- Promoting lottery memberships and other fundraising methods by talking to the public about the benefit of a membership and giving out information.
- Cash handling in accordance with the organisation policies
- Confidential information handling in accordance with the organisation policies
General Job Tasks
- Ensure that members of the ERVAS team are kept adequately informed of their work and that information is provided as requested
- To participate in planning and team building activities within ERVAS and to contribute to the core operation and development of the organisation
- Take part in supervision/appraisal meetings as agreed in line with ERVAS policy
- Undertake in-service training as appropriate
- Respect confidentiality of all information acquired through working at ERVAS within the framework of the confidentiality policy
- To work in a self-servicing capacity
- Adhere to all ERVAS’s internal policies and procedures
- Undertake any other duties required by the project
NB: Please also note that the volunteer will participate in the general activities of the organisation.
Health and Safety
All volunteers have a duty of care towards themselves and others in relation to the Health and Safety at Work Act 1974. As such it will be your responsibility to:
- Make yourself familiar with our Health and Safety policy
- Abide by the above mentioned general Health and Safety policy, procedures and responsibilities at all times
- No action is to be taken by you which could threaten your personal health and safety and that of other volunteers/employees/persons
- Report any unsafe conditions, acts or accidents
- Undertake any training as required by the organisation that may help you achieve the above responsibilities.
Person Specification
| Criteria | Essential | Desirable | How measured |
| Abilities/Skills | |||
| Experience of working with voluntary organisations. | Yes | Application/interview | |
| Experience of working with people | Yes | Application/interview | |
| High standard of accuracy | Yes | Application/interview | |
| Computer literacy, experience of effectively using a range of basic software packages e.g. Excel, Word, PowerPoint Office, email | Yes | Application/interview | |
| Good communication skills – written and oral | Yes | Application/interview | |
| Ability to work on own initiative with minimum supervision | Yes | Application form | |
| Have a friendly outgoing manner, a ‘people person’ | Yes | Interview | |
| Good time management skills | Yes | Application /interview | |
| Ability to work as part of a team | Yes | Interview/references | |
| Ability and willingness to work at different locations | Yes | Application/interview | |
| Flexibility regarding times of work | Yes | Application/interview | |
| Willingness to undertake further training and development | Yes | Application/interview | |
| Desirable | |||
| Good knowledge of fraud and cybercrime awareness | Yes | Application/interview | |
| Access to transport across the area | Yes | Application/interview | |
| Experience of creating marketing materials | Yes | Interview/references | |
| Conversant with Social Media including Twitter, Facebook, Instagram, YouTube | Yes | Application/interview |